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DPL · OPERATOR BRIEFVERSION 2026.05WILMINGTON · LAST PUBLISHED 2026.05.15
PRINTED ON 2026.06.04
Founded 2017Base Wilmington, DECross-state 15+ARR focus $500K–$10MTicket $10K–$30K

Operations · AI agents · Founder-led

Run a four-person ops team for $30K a year.

Math sourceBLS 2025, Glassdoor, Levels.fyi.

45 minutes with a co-founder. Free. Written deployment plan within five business days. No agency retainer attached.

The case

One number that closes most audits.

In-house operations is a four-person team line item. We replace the headcount with a small stack of agents, audited by an operator. Same output. Different invoice.

Source · 6 active retainers · Trailing 12m average · 2026.05.14

$400KIn-house annual cost$30KDPL retainer annual

Same output. Different invoice.

Anonymized sample · cycles every 3.5s
  • 14:32[ops]Faizan resolved a lead-routing edge case for Operations Ridge.
  • 13:08[deploy]CRM enrichment agent pushed to staging.
  • 11:47[audit]Written plan delivered to a $4.2M ARR ops lead.
  • 10:21[ops]Slack escalation handled in 6 minutes.
  • 09:15[recovery]Diagnosed a hallucinating support agent at a fintech client.
  • 08:42[deploy]Postgres backfill ran clean against 2.1M rows.
  • 07:30[ops]Anwaar approved overnight queue dispositions.
  • 06:12[audit]New audit request from a $1.8M ARR SaaS founder.

The difference

Not the agency mailbox.

Most agencies route you to info@ and a support queue. Every reply on a DPL audit lands from Faizan or Anwaar inside 6 hours. Both reachable, both replying.

Faizan Rafiq & Anwaar Tayyab

Co-founders. Both on every audit. Both online during business hours, both reachable after.

Signed 2026.05.14, Wilmington DE.

Founders replying to you
2 of 2
Median first reply
4–6h
Support tiers between you and a co-founder
0

Operational history

Track record on file.

Eight years of operations behind every reply. The contractor business that ran before the rebrand still anchors how we deliver. Founders sign every engagement. Every commitment goes into the tracked record.

2017
Operating since
First citation engagement closed August 2017.
15+
US states · contractor era 2017–2025
Local SEO + citations work, pre-rebrand. Operational history, not AI engagement count.
20
AI engagements · Feb to May 2026
Avg $14K per engagement. 11 returning, 9 new. Tracked in internal sales record.
2 / 2
Co-founders signing every audit
Faizan and Anwaar, both reachable, both replying.

Sources. Delaware Secretary of State (founding date). Internal sales record, segmented contractor era 2017–2025 vs AI engagements 2026 to present. Co-founder signatures on file.

System flow

A production stack with self-hosted handoffs.

Every inbound signal moves through orchestration and a Groq-hosted agent, with an operator auditing the edge cases the model gets wrong. State writes to Postgres. The CRM and Slack pick up downstream.

Operator-audited edges are the only step a human owns. The rest is automated.

INBOUNDlead · form · signalN8N WORKFLOWorchestrateGROQ AGENTdecideOPERATOR AUDITedge casesPOSTGRES → CRM / SLACK / EMAILstate · audit log · downstream notifyFIG. SYS · DPL PRODUCTION FLOW

The math

$400K of in-house ops, replaced for $30K a year.

A four-person ops stack costs $400K fully loaded. Our retainer covers the same coverage. Agents handle the work, operators audit the edges. Same outcome. 13× lower cost.

In-house ops team · annual$0

Ops Manager, Reporting Analyst, Lead Coordinator, QA Reviewer. $80–$100K base each, plus benefits, plus tooling, plus management overhead.

DPL retainer · annual$0

$2,500/month. AI agents do the work, operators audit, co-founders sign off. Real-time Slack visibility on every agent decision.

Math anchor only. Sources: BLS, Glassdoor, Levels.fyi (US 2026 medians for the role mix).

Signed · Faizan

A four-person ops team costs four hundred thousand a year. We replace three of those four with agents. The fourth is a real human who watches the agents. That’s the whole pitch.
M. Faizan Rafiq, Co-founder
M. Faizan Rafiq
Co-founder · paid media + account restructure
Audit no. 047 · Delivered 2026.05.12Wilmington, DE

Operators

Two co-founders. Both on every audit.

M. Faizan Rafiq, Co-founder · Paid media + account restructure

M. Faizan Rafiq

CO-FOUNDER · PAID MEDIA + ACCOUNT RESTRUCTURE

Faizan rebuilds account structure end-to-end when he sees broad-targeting waste past $50K/month spend. The pattern repeats across e-commerce DTC accounts. Most of his audits surface 20-35% budget leakage in the first hour.

Pattern from current engagements

Anwaar Tayyab, Co-founder · Attribution + data integration

Anwaar Tayyab

CO-FOUNDER · ATTRIBUTION + DATA INTEGRATION

Anwaar runs attribution rebuilds for B2B SaaS accounts where pipeline data lives in 5+ tools without integration. The signal his work is landing: a CMO can defend the marketing budget to the board 90 days in, without engineering's help.

Pattern from current engagements

How an engagement runs

Audit, then pilot. No surprise scope.

Start with the free audit →

01 · Audit

Free, written plan in 5 days

Co-founder review of your stack, attribution, team, funnel. Deployment-ready blueprint, no retainer attached. If we can't help, we'll tell you.

Free

02 · Pilot

30 days, one workflow scoped

We scope, build, and operate one workflow for 30 days. You own the runbooks. Real-time Slack channel on day one.

$2,500 fixed

03 · Retainer

Production operations

Continuous operation of the workflow portfolio. Replacements, updates, monitoring, monthly written report. Cancel any month.

$2,500 / month

The production stack

n8n, Groq, Postgres, TypeScript. Self-hosted where it matters.

Buyer’s guides tell you to demand the tech stack upfront. So here it is. Open-source covers the cost curve. Custom code handles the edge cases.

n8nself-hosted orchestration
Groqllama-3 inference
Anthropic Claudeplanner + reviewer
PostgreSQLstate + audit log
TypeScriptcustom services
Vercelhosted surfaces
Slack Connectlive observability
BotIDbot defense

Stack integrations

We deploy on a self-hosted backbone. We integrate with the tools you already pay for.

  • n8nOrchestration
  • GroqInference
  • ClaudeReasoning
  • Postgres / NeonState
  • Upstash RedisCache · rate
  • VercelSurfaces
  • SlackObservability
  • ResendEmail
  • HubSpotCRM
  • SalesforceCRM
  • NotionKnowledge
  • StripeBilling
  • LinearIssues
  • ZapierInbound bridge

Self-hosted where it matters. Cloud where it doesn’t.

Category creator · Recovery

Recover the agent you already shipped.

Most teams shipped an agent in 2024 or 2025. By 2026 it has drifted or retries on its own without flagging the failure. DPL recovers it as a managed service.

02 · Fix

Ship the patch

Production fixes with proper observability, retries, and rollback. We ship the new runbooks and walk your team through every change before handover.

$10,000 · 4 weeks

03 · Operate

We run it from there

Standard DPL retainer takes over. Real-time Slack channel with every agent decision logged. You watch us work for you.

$2,500 / month

Pricing at a glance

Let’s map the work

Audit your repeatable work in 45 minutes.

45 minutes with a co-founder. Free. Written plan within 5 business days. We come back with which workflows fit agents and which still need operators.

Free · 45 min · Co-founder reviews your stack · Written plan within five days